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Business - Customer Service
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Featured Course - $129
Customer Service Management Course
In this six-week online course, you'll discover the dynamite
methods for bringing out the best in your team, measuring
customer service, and learning what you need to do to anticipate
the needs of your reps and your customers. As an added bonus,
you'll unlock the power of leading by example and setting new
trends for customer service in your growing business.
Learn more or buy this course.
youre selling products or services, go further than is legally required
in anticipating and responding to the problems of your customers.
Affordable Training &
Basic Customer Service Training
Customer service is a crucial buzzword in the
corporate world today. Just about every company seems to
understand just how important customer service is and many have
started to find ways to improve and measure customer service. In
this course we are going to look at what customer service is and
isn't and identify how you can understand and provide good
Learn Telephone Skills and Quality Customer Service
This course focuses on honing outstanding
telephone customer service skills in order to meet customer
needs and presenting a professional, knowledgeable image that
reflects well on your company. When you have finished this
course, you will know everything you need to make your customers
feel valued and satisfied even under the most difficult
Customer Service Tools for Every Organization
Are you ready for a dynamic learning experience
that will inspire you to be a customer service innovator in your
organization? If the answer is YES, join me for Dynamic Customer
Service for Every Organization. This hands on active learning
opportunity will give you practical experience and a broad
understanding of how to create a dynamic customer service
environment in your organization. The fundamentals of
customer-focused relationships are a critical basis for this
Introduction to Customer Relationship Management (CRM)
Part 1--Step into the world of CRM with this
foundation course in Customer Relationship Management and learn
how the practice of effective CRM can not only transform you
into a highly successful business professional but also improve
your company's bottom line by helping you expand and retain your
valuable customer base.
Quality Management (TQM) is an important combination of quality and
business improvement tools, as well as a philosophy toward continually
improving your business and products.
The purpose of these free online lessons is to give you a start at
improving your TQM implementation skills.
a warranty is a guarantee. Its a commitment that the manufacturer and
retailer will stand behind a product. Sometimes a warranty is made through
an oral or written statement of the seller. This is called an express
surprising way to satisfy your customers is to provide them with training
on how to use the product and how to apply it to their benefit.
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