Introduction

An introduction to the course objectives and an introduction to the concepts of volunteer work in libraries.

What Can Volunteers Do For My Library?

This lesson discusses why people volunteer, how to start a volunteer program, types of volunteers, and how to plan a volunteer position.

How Do I Get the Volunteers I Need?

This lesson discusses the steps involved in recruiting volunteers, writing job descriptions, determining volunteer qualifications, designing effective volunteer positions, finding volunteers, interviewing volunteers, and hiring volunteers.

How Do I Prepare My Volunteers for Work?

This section covers topics such as general training, specific training, and mentoring, as well as a review of volunteers’ rights and responsibilities.

How Should I Supervise and Evaluate My Volunteers?

This section covers the topics of performance evaluations, disciplining and terminating volunteers.

How Do I Offer Recognition for My Volunteers’ Work?

This lesson covers rewarding volunteers through recognition events, public recognition, and recognition of outstanding performance.